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Businesses should be the positive changemakers in society, not the opposite.

Aidan Riehl

Founder

How we make sustainable products affordable:

We built this section of our site because some people have assumed that we exploit workers and greenwash in order to do what we do. Which is everything we're trying to work against. We live in a world where businesses are so untrusted today that positive missions are dismissed.

We Just Charge Less

Many people find this hard to believe, they'll ask what the "genuine" way we're doing it. The fact of that matter is, for the most part, we make products cheaper by making less money. Personally, as long as I'm able to make a decent wage in the future, I don't care about making any more money than that. From there I'll either further reduce the prices of our products, or donate the surplus to important environmental nonprofit initiatives. 

We Deal Shop Like CRAZY!

One of the biggest parts of my jobs is deal shopping. I'm constantly looking for new promotions that offer 20-30% off wholesale prices for a limited time, and then purchase those products in bulk. Then instead of keeping the extra margin, we pass the benefits directly to our customers. Something other ecostores don't do becuase it takes a lot of time.

We Don't just sell the most popular products

Okay, so what other zero waste stores do is look for the most popular product, the biggest company, and then sell it on their store because it is already well trusted. At Ecoternatives, I test several products (that still uphold my very specific environmental and social standards), and then choose the best one. It's a lot of time behind the scenes and very carefully choosing which products we sell.

We Rarely sign Contracts with MAP

MAP stands for Minimum Advertised Price. Many brands are forced to sell products at a certain price, or higher, when they work with a manufacturer. Ecoternataives finds brands that don't require a MAP, which allows us set our prices as low as we can, while still holding our head above water.

We advertise differently

For people who don't advertise online, they don't realize how incredibly high costs are these days. For example, anytime you click on a suggested Google link, that website pays an average of $2.23 to Google. Since we don't have a large budget, we just post on TikTok and IG, and the value we bring to customers speak for itself. Our customers are usually so happy that they refer their friends and family without us even asking, because we provide an unreal shopping experience.

We remove frills

We cut out "frills". An example of this is making our own filler out of boxes we repurpose instead of buying them. Or occasionally shipping orders out in 'ugly', uncustomized USPS mailers because it saves us $. Or by purchasing compostable mailers for next to nothing because they were about to expire, and using them instead of purchasing pretty boxes. The list goes on. We're very resourceful. 
FAQs

Answering your questions:

Do you dropship?

No! Absolutely not. That would be very unethical and unsustainable for a brand like ours. many people assume that is how we make our prices affordable, but it is absolutely not. I currently ship out all of our orders from my bedroom. Where I also keep all our inventory. It's crammed! But Ecoternatives is still a really small business.

Where do you get your products from?

We get most of our products from the US. Whether that be from etsy sellers, local brands, or other acreddited ecofriendly brands. We get some of our products from Europe (HOWEVER remember that we carbon offset shipments). We get the products from Europe that we can't find in the US that are very sustainable. We get 2 of our products from China from a business that is certified by 3rd parties be uphold ecofriendly manufacturing principles and fair wages. 

Help! I sent my package to the wrong address.

Please contact us ASAP. We ship out a package within 24 hours of receiving the order about 95% of the time but during really high order periods it might take up to 48 hours. So, if we haven't shipped it out we can manually change it. After your order has shipped we are unable to change the delivery address for your package. However,  USPS offers a Package Intercept option that allows you to redirect a package that is not out for delivery or has already been delivered. You can learn more at this link: https://www.usps.com/manage/package-intercept.htm

I did not receive my package...

Often times we get inquired about this and the reason is because you entered an incorrect shipping address. Whether it be due to a typo or it was an old address you had. You can check your tracking number on USPS. We sent you the tracking number in your confirmation email. If you think it is something else, sometimes (but rarely) USPS can 'lose' a package. This may also be something you can check when you look up your tracking number on USPS's website. You can also call the USPS help phone number for further assistance: 1 (800) 275-8777 or fill out a missing mail form: https://www.usps.com/help/missing-mail.htm. If you have security cameras please also check that it wasn't stolen. 

If you think this is a bigger issue, please contact us on our contact page! We are sorry your package is missing :(

Do you carbon offset packages? 

Yes, we've partnered with carbonfund.com to offset our carbon emissions on all orders.

Do you donate to nonprofits?

Yes! Ecoternatives actually started out as a store that donated to nonprofits as people shopped sustainably. Every single product would donate a good portion of it's price to a nonprofit OF YOUR CHOICE, and we would show you that exact number. 

However, we've recently relaunched as the  worlds most affordable zero waste store instead because we found that that is really the burning problem people needed solved in society. We really want to be able to donate more in the future (we are still a very small business), but can manage a donation of 1.5% of our sales right now. The nonprofit we've partnered with focuses on collection plastic from the ocean and also using that plastic to be turned into something useful.

It's hard to donate to nonprofits and also have these very low profit margins. But we want to donate as much as possible as we grow. 

Do you donate to nonprofits?

Yes! Ecoternatives actually started out as a store that donated to nonprofits as people shopped sustainably. Every single product would donate a good portion of it's price to a nonprofit OF YOUR CHOICE, and we would show you that exact number. 

However, we've recently relaunched as the  worlds most affordable zero waste store instead because we found that that is really the burning problem people needed solved in society. We really want to be able to donate more in the future (we are still a very small business), but can manage a donation of 1.5% of our sales right now. The nonprofit we've partnered with focuses on collection plastic from the ocean and also using that plastic to be turned into something useful.

It's hard to donate to nonprofits and also have these very low profit margins. But we want to donate as much as possible as we grow. 

What is the shipping time?

We pack orders within 24 hours and they get delivered in 2-5 days. 

Do you use eco-friendly packaging?

Yes! we either use maileres that are 100% at home compostable, made from ocean bound plastics, or from post consumer recycled cardboard. 100% of our filler is reused from packages we receive from our suppliers. Many zero waste stores buy their filler but we make it ourselves :)

Our compostable mailers:
 We use 100% compostable mailers that are made by an extremely ethical and sustainable company called BetterPackaging. They carbon offset the production of these mailers by 200%, plants a tree for each order, and are made from a certain cornstartch that is a byproduct of corn and not suitable for human consumption. 

Our social ocean plastic mailers:
These mailers are made of 100% recycled ocean plastic, with a social aspect. This company pays people in impovrished communities to collect this plastic. They've built a market for a material that would have otherwise gone to waste and polluting our oceans. While at the same time developing the economy and providing jobs for extremely poor families. 

USPS mailers: 
Sometimes we use usps mailers because it saves us a lot of money and we pass on those savings to you. The USPS mailers are made with recycled paper content. And can be recycled. 

Regardless, we ship 100% virgin plastic free!

Do you offer free returns?

Yes! we want people to